How to program a mailbox key for Mitel 5220.

[craigliu]

For a Mitel 5220 IP phone, how to program a mailbox key to one of personal keys. After programed, when pressing this mailbox key, it'll access to a voicemail with a different number.

Thanks for help.

 

[kwbMitel]

Key type is Message Waiting Indicator.
DN is of destination MB

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[craigliu]

Thanks kwbMitel. But would you please describe it more detail, because I am new in SX200 and MiTEL.

When I pressing "Superkey" in MiTEL 5220 and "NO", I don't know which one I should select first. Or you mean I should setup by using CDE forms? if so, which form? Thanks for further description.

 

[kwbMitel]

Ohhh SX200, sorry I default to 3300 unless stated.

Ignore previous.

Form 9
expand set (esc 3)
Choose Feature Key (exc 3 again I think)
Review options and look for Mailbox - Esc 5 for more if necessary (esc 5 more than once if necessary)
After selecting Mailbox type in Mailbox Number where appropriate.
Save


*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[craigliu]

Thanks kwbMitel very much. I did it by following your instruction.

The detailed steps are: Form 9 => find the ext number that you want to enable mailbox key => Exapnd Set => Select a personal Key (1-14) => click more till you see mailbox => mailbox => move cursor to the column of "Ext Num" => enter the ext num of the voicemail. => enter (Done.)

To check it, use the IP phone, press the key you just programmed. You'll be asked to enter the passcode for the voicemail box.