How to manage licenses (hipath 3000 v7.0)? 1

[informatika1234]

Hey!

How can I manage licenses with such system? We have programmed our new phones exactly like the ones (IP gateways, everything) we replaced and they are communicating with hipath system, loading in language setup phonebook etc but cant initiate calls or accept them. Im guessing its license related problem. In other thread i was told to find it hipath manager E but i cant find such an option and we got no other programs when the system was bought.

Can someone explain how to check and exchange licenses? (And provide the program(s) needed for it)

Thx in advance!

 

[samduo]

Siemens/Unify - Hipath 3000, Openscape Office and Openscape Business.

 

[informatika1234]

Thanks!

So... guess my problem starts with we only having "user group" access when we load "lastload.kds". We cant see licensing option. Where/how could we go into "higher" mode?

 

[samduo]

Try development:
Options > Password Level > Username and Password both 18140815

Siemens/Unify - Hipath 3000, Openscape Office and Openscape Business.

 

[informatika1234]

Not working, contacted who we bought the system from to provide us all access.

 

[informatika1234]

So, I found other passowrd/username on google
It worked and i can login and see license option now!!! BUT:

No response from CLA

On paper we bought "Siemens comscendo license for IP workpo*

 

[samduo]

Yes you need a comscendo license per IP user.

You need to install CLA/CLM

Siemens/Unify - Hipath 3000, Openscape Office and Openscape Business.

 

[informatika1234]

Where can I download those? I already searched for those earlier but couldnt find a location.
Whats the license file's name? Wonder if i can find it or I have to ask for it too.

Tyvm samduo for all your help!!!

 

[samduo]

https://www.tek-tips.com/faqs.cfm?fid=7883

Siemens/Unify - Hipath 3000, Openscape Office and Openscape Business.

 

[samduo]

CLA

Siemens/Unify - Hipath 3000, Openscape Office and Openscape Business.

 

[samduo]

Userguide

Siemens/Unify - Hipath 3000, Openscape Office and Openscape Business.

 

[informatika1234]

Site not loading atm, will download once i can reach it.

How does this licensing work? Is it transferable from phone to phone(so new phone uses same license as one thats no longer working)?

 

[informatika1234]

Sry but I cant seem to find CLA oR CLM there. IN which folder to look for?

 

[samduo]

Ah okay might not be in there. Maybe someone else has it and they can provide it.

Siemens/Unify - Hipath 3000, Openscape Office and Openscape Business.

 

[cody64]

From memory, if you don't have the current licence on your computer and you go in to that field then make a change to any of the system and save it, it can disable the licence on the system. You can use up to the total number of Commscendo licences so just reuse them until you reach capacity. Being V7 you won't be able to buy licences for it. There is an upgrade migration plan via Atos / Unify that your supplier can help you with.