How to increase the ratio or frequency of inbound calls to a single extension from queue

[phonepress]

using
Avaya one -X Communicator 2006-2016
Product Version 6.2.14.13-SP14-Patch5
Audio Version: WebRTC: 1.12.24.0
SIP
Extension XXXXX

How to increase the ratio or frequency of inbound calls to a single extension compared to multiple extensions?

Can this be done by using the individual extensions avaya general settings?

 

[snowman50]

Poor user

Use priority settings.

 

[phonepress]

Found Priority Settings. Under General Settings- Network i see priority.

Currently i have a 6 in place, what number can i change it too? is it 1-10 ?

thank you for your assistance.

 

[derfloh]

Sounds like Aura. There is a forum sourcing for Aura

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