How to identify uploaded RAD message via FTP client

[Tinos]

Hi all.

I need to identify and replace a professionally recorded RAD greeeting message and replace it with a new one.
The problem is identifying which one it is via FTP client.
To which folder must I navigate to?
I can't easily tell where the RAD was uploaded to.

 

[kwbMitel]

1- you have not indicated the system type

2 - If 3300, why don't you use the Audio File upload form

**********************************************
What's most important is that you realise ... There is no spoon.

 

[RAMitel]

I use Filezilla, navigate to /vmail/d/vm

You will see the recordings named something similar to RAD020.VOX with the number being the greeting number.

 

[Tinos]

It is a 3300 and I am using Filezilla.
How do I play it to verify it and also is replacing it as simple as copy and paste seeing that the file format is .vox and I have a .wav?

 

[Tinos]

The Audio File upload form doesn't make me know to where I must upload in order to overwrite the existing one.

 

[kwbMitel]

The audio File upload uploads to a specific RAD number

It will automatically replace anything that exists with that same RAD number.

The ONLY reason to possibly want to use FTP is to retain the old file.

I would NEVER try to replace a RAD file manually. There is no point to do so.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[sarond]

To check your RAD greeting login to the voicemail system as the administrator.
You can then press 8 then 1 for RADs, enter the RAD number and it will play the greeting.