Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

How to get Serviceability>CDR records the same day. 1

Status
Not open for further replies.

CaseFile

Technical User
Oct 6, 2011
121
US
CUCM Version: 10.5.2.10000-5

When I go to Serviceability>Tools>CDR Analysis and Reporting>CDR>Search>By Phone Number
I can only see last month's call records.
How can I see calls that were made today?
We do not have CDR going to anything, I just need to see today's calls for troubleshooting.

Any input is appreciated
 
I would try bouncing the CDR services. You should definitely see current CDR data but it sounds like you do not even see the past few weeks.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
CIPTV1
CIPTV2
 
Sorry for the delay.
Thanks for the input gnrslash4life.
I tried bouncing the CDR services and still had the same result.
So I ended up rebooting all cucm servers, and that cleared the problem.

Thanks for narrowing down where I should be looking
 
Bummer that you had to reboot the cluster but glad it worked out for you.

Certifications:
A+
Network+
CCENT
CCNA Voice
TVOICE
CAPPS
CIPTV1
CIPTV2
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top