how to get a 3825 series router to see a hwic-1fe module

[jbrotschul]

I need to add an ethernet interface to a cisco 3825 series router. I powered off the router and installed a hwic-1fe module in an open slot. But I don't see the interface after I booted the router.

Should the router automatically see new module, or is there a command set needed?

Please let me know if anyone has experience with this...

Thanks,
Jeff

 

[daffymd]

Router should see card automatically. Have you tried card in a different slot? If that doesn't work could be faulty card.

 

[burtsbees]

Post a sh ver

Burt

 

[jbrotschul]

I tried a few different hwic slots... I guess it could be a bad card.

Here's the sho ver:

Router#sho ver
Cisco IOS Software, 3800 Software (C3825-ADVIPSERVICESK9-M), Version 12.4(5b), R
ELEASE SOFTWARE (fc2)

ROM: System Bootstrap, Version 12.3(11r)T2, RELEASE SOFTWARE (fc1)

Router uptime is 2 days, 7 hours, 50 minutes
System returned to ROM by power-on
System restarted at 00:52:10 EST Sun Mar 2 2008
System image file is "flash:c3825-advipservicesk9-mz.124-5b.bin"

Cisco 3825 (revision 1.1) with 487424K/36864K bytes of memory.
Processor board ID FTX1031A0P5
2 Gigabit Ethernet interfaces
1 Virtual Private Network (VPN) Module
DRAM configuration is 64 bits wide with parity enabled.
479K bytes of NVRAM.
62720K bytes of ATA System CompactFlash (Read/Write)

Configuration register is 0x2102

Router#

 

[burtsbees]

Bottom right slot is slot 0, bottom left is slot 1, top right is slot 2, and top left is slot 3...have you tried the next in order empty slot? Cisco Software Advisor keeps coming up with errors, but the 3825 supports that module---should be straight forward, which is why I concur that it's a bad card...is it Genuine Cisco, or some other company?

Burt

 

[jbrotschul]

i found the problem... due dilligence was not done on my part...

Note: For the HWIC-1FE and HWIC-2FE the minimum level is Cisco IOS 12.4(15)T.

http://www.cisco.com/en/US/prod/col...0aecd80581fe6_ps5855_Products_Data_Sheet.html

 

[burtsbees]

Cool. I tried the software advisor, but it never got there...

Burt