How to forward a call to a voicemail

[techomh]

I need your help guys. I have an analogue ext.(3105)that I want all calls coming to it to be forwarded to a digital ext.(4137). On 3105 I configured cls as FNA, FTR= FDN 4137 and the Hunt=7700(which is my voicemail). All Calls are able to be forwarded to 4137 after 4 rings. However I want calls to go to voicemail if 4137 not being answered. Currently 4137 is just keeps ringing and ringing. Both 3105 and 4137 are setup on Meridan Mail vociemail. Please help.

Thanks,
Tekomh

 

[TPhoneD]

Sounds like you need a seconday hunt - can you post the TN's?

 

[techomh]

Thanks Jerrielb,
The TNs are 13-04 for 3105, 7-12 for 4137.
How can I configure a secondary hunt on 3105?

 

[NorstarOption]

Make sure 4137 has FDN and HUNT to voicemail DN.

 

[techomh]

4137 has already FDN and HUNT to 7700(voicemail). Still not going to voicemail.

 

[johnpoole]

on both sets (the digital has the control) cls sfa.. secondary forwarding allowed

john poole
bellsouth business
columbia,sc

 

[NorstarOption]

program 3105 cls=sfa

 

[johnpoole]

that is the fastest echo i have ever heard... you nailed it, but you usually do

john poole
bellsouth business
columbia,sc

 

[techomh]

I have set cls=sfa in both extension and it worked
Thanks for your help

 

[boogalacker]

500 set


FTR DCFW #### 4 digit extension you want it fowarded too.