Hi gentlmen,
Can I have your help with this issue. We have option 11c and one of our PRI is down. According to our carrier, they have fixed the probelm and they want me to reset the alarm counter. My question would be what is the procedure to reset the counter. I also see that DCH 5 is OPER but not showing EST. Loop 1 is showing DSBL. What are the steps to enable DCH 5 and loop 1.
Thank you so much
Can I have your help with this issue. We have option 11c and one of our PRI is down. According to our carrier, they have fixed the probelm and they want me to reset the alarm counter. My question would be what is the procedure to reset the counter. I also see that DCH 5 is OPER but not showing EST. Loop 1 is showing DSBL. What are the steps to enable DCH 5 and loop 1.
Thank you so much