Well, it appears as though some of my local dialing must now be allowed to use 7 digit dialing? I've had complaints about certain numbers not being reachable that were last week.... so I assume it's because my switch is only allowing 7 digit local dialing? I noticed that I get a re-order as soon as I hit that 9th digit? So this an easy fix to allow 10 instead of 7 digit dialing.... long distance seems to work at 10, so I presume it's allowing that because of the leading 1? I don't really know much on the routing side of these things? Our contractor is no longer in business - so I am kind of on my own..... out of my league? It's an OPT 81. Any advice or input greatly appreciated....