How to do cutovers?

[AV1611]

Where can I learn how to do cutovers on the Internet. More and more ISP's want their Data Cutover guys to be able to do the Telephone side of a cutover. SO I need to learn how. Can anyone help??

AV

 

[Sphoneman]

If they are not familiar with the CPE you would be asking for trouble.

They should use their own telephone vendor or else you will be married to it with little or no knowledge. There are too many types out there.

Or find telephone equipment vendors in the areas-build your own vendor network.

You still would be ultimately responsible & would void any Warranties/Maintenance contracts the customer might have.



Steve
tele-dataservices.com

 

[bkrike]

Agree with SP- From your post I will assume you are familiar with Data cutovers. If you did not install the phone system, then your customer needs to call the vendor who did. If it is analog dial-tone from a channel bank, 90% of the time you just need a guy who knows how to x-connect (but the other 10% could make you look silly.) But, if you are putting in a new voice T-1, the phone vendor needs to be in on the process from day one (way before the cutover actually happens.)

 

[bikechuck]

if you are just cutting over the c.o. lines from one provider to another (typically with like #s) its a simple matter of swinging the 2-wire x-connects. You don't really have to know the phone system, just know what the wires you are moving do, ie c.o. lines. If theres a problem, move them back. The job you are describing requires you to be much more familiar with the 66-blocks and the phone guys (whomever they may be) way of doing things than the phone systems themselves. Everything I've said pertains to analog phone lines only.

 

[pbxn]

Cable installations are like @#$%bleep, everyone has their own special way of installing them. Chances are the tech. who installed it did not document it, which could crucial for those "special" "fly by night" cable vendor configurations.
If there is a phone switch involved, you probably want to forget about it. If they are analog/POTS lines, a typical RBOC would use 66blocks, and have it labeled, yeah right.
Just try to figure out what you are getting into before you commit. For example, talk to customer, ask what type of phone service and or switch they have, and try to perform a visual trace. If it is well labeled and seems to make sense, cool, if not, I would be a little weary. For the weary situations, try to schedule a site visit around the same time the phone vendor comes in, you can learn alot just by watching.

 

[orypecos]

Maybe you could work out a deal with a phone tech for them to let you follow him/her around on a cutover, and then you do the same thing on the data side for them. So you could both learn a new skill.