how to discover the mac addres in a small office

[AlfonsoSF]

I have an IPO small office which is continuosly rebooting.

I have a "failed load code" message.

It does not respond with the boot loader info when typing ESC while power on.

I supouse tha is because i have no porperly set up the boottp in the manager.
I forgot the mac addres info.

My questions
How can I discover the mac addres ?
Whis is the starting release for upgrading to 4.2?

Thanks and best wishes

 

[Bas1234]

> It does not respond with the boot loader info when typing ESC while power on.

Are you saying that you try to typ ESC?!

___________________________________________
It works! Now if only I could remember what I did...
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[tlpeter]

Just press the ESC button earlier
If it does not respond you are to late with pressing it

It should show the mac in vxworks


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
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Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[tomboy10]

Hi There,

if u open manager and click on Bootp you will see the mac address,s of units that you have connected to in the past.

Tom

 

[Bas1234]

If you have an old Config, then in the Manager right click on System > Customize Collums > select MAC then the Arrow to the right.
Now you'll see the MAC ID.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[amriddle01]

It'll also more than likely be in the PC's ARP table, in "Run" box type CMD then arp -a. Now you have many ways

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[intrigrant]

If you do not get to the cootloader prompt and the unit fails to run the firmware then you have a seriuos problem.
If connected to the DTE port and using a terminal emulator start pressing repeatedly on ESC and turn the system on.
If that does not work you can either send the unit for repair or throw it away.

 

[AlfonsoSF]

When I power on the machine, typing repetively ESC, in the terminal windows apears:

Alarm Logging enabled (max entries=8, in use=0)
Audit Logging enabled (max entries=123, in use=13)
NoCacheStaticHeap=4014660 NoCacheDynamicHeap=318908 Overflow=0
Constructor StaticHeap=10684 DynamicHeap=5567348
Factory Test Status ffffffff
Product Variation Status ffffffff
Small Office Gateway Status ffffffff
NVConfiguration:: No NV Stored default..
found FLASH file: ..\misc\nullfile, len=0
found FLASH file: ..\misc\nullfile, len=0
found FLASH file: ..\vcomp\48105ak.123, len=d8
found FLASH file: ..\vcomp\48104ae3.312.03, len=1ecfc
found FLASH file: ..\platform\onehz.bin, len=3e80
found FLASH file: ding.pcm, len=40a
Re-programming FPGA ...
FPGA Version 0x90
DS expansion (Hatric v241) detected
htl 00010000 hth 20600000
SLOT A: ISDN BRI Module Added (must be quad!)
VComp_PCB0: FAILED to load code for VCOMP 2
VCOMPPCB0::WARNING failed to load code

Programming FPGA ...
FPGA Version 89
Expanding MPPC image .


And reboots again.

IN the manager I have the boot tp activated and the bin file from 3.2.999 release.

In my PC there is no reference to this machine (mac).

I have taken note of the mac addr. from the place where it was installed for a few days and I've created a new entry with it with 192.168.42.10 and another with 192.168.42.1.

The problem persist.

I dont know if this machine is able to be put in function.

Thnx

 

[Bas1234]

Is there a EVM CF card in one of the slots?

Remove it.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[bdelmar]

When I power on the machine, typing repetively ESC, in the terminal windows apears:"

Dont type ESC, PRESS the ESC key on the keyboard.

 

[Bas1234]

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[amriddle01]

Jesus Bas, how big is your keyboard, you must get sore arms posting replies.

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[TomMills]

oh dear

0118999 88199 9119725..3

 

[Bas1234]

One of those days you need to bang your head on the keyboard, and these size buttons is easier...

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[Bas1234]

Amriddle01, getting a good exercise here, running from left to right typing replies here..

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[bdelmar]

lol @ bas

 

[AlfonsoSF]

Sorry. English is not my language.
When I say type I mean put mi finger on the ESC key and make a litle bit presure until the stroke of it is finished. And repeat that action avery seccond. Not "write" the word ESC.

:-D

The problem is that this IPO has never been attached to my manager and I have no mac from it-

 

[Bas1234]

So you got Hyperterm running, connected to th IPO.
Press the ESC Keys power up the IPO and release it until it wont show any more new info.

Then typ AT + hit the enter key

It should return OK.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[mongoosse]

If you do not have the MAC address or the IP Address the IP Office should still be initialing a BootP request as a broadcast on the physical LAN. If you use a TFTP server like Solarwinds, (should work with IP Office TFTP also if you open it up) the BootP request should be visible with a alphanumeral after it like 000b3e34f804. This is the mac address. Be sure to have the firmware in the TFTP folder to upload once the connection is established. You can create an ARP entry in a command window, assign an IP address and then MAC address(ARP -s 192.168.42.1 xx:xx:xx:xx:xx:xx).
Ref:
ARP = Access ARP command in Windows
-s = Set Static entry
192.168.42.1 = Whatever IP address you wish to set
x's = the mac address of the IP Office - (syntax requires semicolons)

The BootP entry in IP Office should at this point, be irrelevant as the software bin file will start immediately due to the BootP polling. Once the system is on line the BootP will should be created when you upload the configuration for the first time.

I have done this on several systems when I forgot to write down te MAC address after wiping the flash.

BootP is great as it works on the link layer as well as ports 67 and 68 in the tcp layer.

 

[intrigrant]

Tha ARP table on you PC will only be filled with addresses your PC have successfully made a connection to.
This SOE unit never had a IP Address nor did it a BootP request as it never completed booting, so it will never appear in the ARP Table of the PC.
Looking to the first part of the boot messages i would say that the VCM module is broken and since that is a fixed part on the main board the unit has become useless and need to be repaired but Avaya will tell you this unit is "beyond economical repair" and will send it back to you as it is ( we have had a number of these units back with the same error ).
The only option left is : throw it away and find another unit on eBay or any other source for used equipment (did you buy this unit second hand?)