How to deactivate camp-on feature in HP4K V6

[Madovic]

Hello All

We have HP4K V6 in our company , we faced a problem :
When a call was initiated between 2 extensions ( Example , between 5010 and 5011 ) and another extension ( 5015 ) tries to call any numbers from ( 5010 and 5011 ) its wait about 4 seconds and after that this number 5015 will be in conference with 5010 and 5011 , this case in all extensions in PBX, after search the name of this feature is camp-on , so I need to deactivate camp-on feature .
Could you please help me to deactivate it .

 

[sbcsu]

I think the feature is KNOVR - Knocking/Over-ride.
Try putting the parameter DSSWOOVR into the SDAT of the extensions and test

 

[donb01]

Camp on doesn't normally conference you into someone else's call - that sounds more like Executive Override or maybe Override Camp On, but I haven't used either. One thing you may try to see if it helps is to set the "Automatic Privacy" option on 5010 and 5011 - in assistant it is in the Key System area. If you are using AMOs it is in the KCSU AMO.

That may stop the calls from being able to barge in.

There is one other feature called "Add to conference" that could be happening if one of the 2 phones gets a notice that there is a call waiting (from delayed call forward on busy) and the person who sees that call signalled either makes a menu choice for add to conference or presses a key programmed to do so.


Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA

 

[Madovic]

Many thanks my friends
After some trials , we found that

Change-ctime:cp2,autcmpon:5,

So we changed the value of autcmpon from 5 to be 60 , when I tried to call a number , I hear a busy tone for 3 times and call down after that.
Every thing back to normal

Many thanks again