How to create HOTLINE NUMBER ON ANALOG SET

[Rabz]

how do i create a hotline number where the cutomer pushes a button instead of a physical phone and the line automatically goes to the predetermined number. I have copied a set that is already programmed but that does not seem to work?

 

[NortelGuy1979]

Whatever type of analog phone it is; you need CLS=EHTA and FTR=HOT D 16 xxxx where xxxx is the number you want to dial. If it's external, make sure NCOS/TGAR etc does not block it and make sure you dial your AC1 first. -Matt

Matt H.
TMC - KCMO, USA

 

[McGruff753]

Are you talking like an intercom at an apartment complex, or gated community, type of scenario?

 

[johnpoole]

in cls add mnl and at the ftr hot d 4 1000 that is 4 digits long going to ext 1000

john poole
bellsouth business
columbia,sc

 

[janchundia]

Try with a pretranslation block

LD 18
REQ NEW
TYPE PRE
XLAT 0
PRE 0
*
*
XLAT 1
PRE 1
*
*
XLAT 2
PRE 2
*
*
XLAT 3
PRE 3
*
*
XLAT 4
PRE 4
*
*

Where XLAT 0, 1 , 2, 3 or 4 are associated to speed call list.

LD 18
REQ NEW
TYPE SCL
SCN0 0

STOR 0 Number 1

STOR 1 Number 2

*
*
*
*

In LD 15 active the pretranslation feature.
REQ CHG
TYPE FTR
*
*
*
PREO 1
*
*

Assign the pretranslation to phone. Default for all system is XLST 0. For console and DISA use XLAT 1. Assign XLAT 2 or up at users.

REQ CHG
TYPE 500, 2XXX OR 3 XXX
TN
ECHG YES
ITEM XLST #
ITEM

When the user press the number 0 then the phone dial the number assigned to the entry o in the speed call list

The phone don´t have access restricction (tgar, ncos or cls)

Javier

 

[Rabz]

Thank you all I have used the HOT line feature using ld 10 and enabled the enhanced HOT line.

Rabz

 

[johnpoole]

works good. lasts a long time, to quote mr smith

john poole
bellsouth business
columbia,sc