How to connect to NAM 1

[joshesch]

I just inherited a customer with an ICS 0X32 and a NAM voice mail with 4.0 software.

There isn't a modem card in it and I can't connect to it using my laptop, but I'm not not sure if I'm doing it right. No maunuals and I'm not familiar with the NAM. Can anyone help me?

I run voice mail manager for 4.0 and I tried assigning 192.168.110.10, 192.168.110.11, and 192.168.110.12 and giving my nic card 192.168.110.13, but it fails to communicate.

I apprecaite any help.

Thanks,

Ed

 

[squidboy]

Ed,

The way I've always connected to the NAM has been with a DB-9 to DB-9 null modem cable. I connect my PC's com port to the NAM's com port B. You will need to create ("install") a new modem with the driver file "NVMPPP2.INF" from Nortel as the driver/disk to install the modem. Make sure "wait for dial tone" is NOT selected in the modem's properties. Once you have created the modem and connected the cable, create a new dial-up networking (dial-up) connection. You will use a username of "namaccess" and password of "log2nam". When the connection is established, run the NVM 4.0 software and try the IP of 192.168.110.11 first, then the others if it doesn't work.

Hope this helps,

Squidboy

 

[joshesch]

Thanks for the info

 

[1weasel]

You could also hook up a monitor, keyboard and mouse, if there is a video card installed.

 

[4allcom]

I have had great success connecting to the com port with nvm manager in a Windows 98 computer but have not had any luck on a Windows XP. any suggestions?