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How to confirm the login through agent ID

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expack

IS-IT--Management
Apr 22, 2009
44
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Hi All,

How an agent can confirm whether he/she is logged in with correct agent ID.
As per process, phone gives us the confirmation beep tone when login procedure is complete and after that phone display shows the skills for some time.
Is there any way during that time can we display agent name associated with agent Id currently logged in ?
how we can identify the agent ID logged in on extension with out reporting tool / ASA ?
requirement : agent want to reconfirm the agent ID after logon.
 
Give the user a VuStats button.
Code:
                             VUSTATS DISPLAY FORMAT

        Format Number: 15                 Object Type: agent
   Next Format Number: none           Update Interval: 30         On Change? n
 Data Field Character: $
  Number of Intervals:

   Format Description: Agent $$$$$$$$$$$$$$$$$$$$$$ on ext $$$$

         Data Type                        Format  Period   Threshold RC Ref
      1: agent-name
      2: agent-extension
      3:
      4:

Susan
Muffins are just ugly cupcakes.
 
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