How to change password 7

[Montero84]

Hello,

I am new with IPO and Voice mail Pro. I have a user that has new messages but the password for the VM doens't work. Where in the IPO do I reset the password?, I am guessing it's under User then go to Voicemail tab and change voicemail code and confirm voicemai code? Thanks in advance!

 

[4vayaMan]

Yeah, thats exactly right. Just make the voicemail code and confirm voicemail code blank, and their password will just be # and they will be asked to punch in a new password when they login.

 

[tlpeter]

I made a module for that in the past.


When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[Montero84]

Thanks so much!

 

[Bas1234]

This id the module that can be imported into VMPro.
open notepad copy the code, and save as VoiceMailCode.mod

<?xml version="1.0" standalone="yes"?>
<diffgr:diffgram xmlns:msdata="urn:schemas-microsoft-com:xml-msdata" xmlns:diffgr="urn:schemas-microsoft-com:xml-diffgram-v1">
  <VMProImportExportDataSet xmlns="[URL unfurl="true"]http://avaya.com/VMProImportExportDataSet.xsd">[/URL]
    <ModuleImportExport diffgr:id="ModuleImportExport1" msdata:rowOrder="0">
      <ID>Modules.VoicemailCode</ID>
      <Data>BgAyAAAAMgAA...FAAAAAAAA==</Data>
    </ModuleImportExport>
  </VMProImportExportDataSet>
</diffgr:diffgram>

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[DigitelD]

What does the above module allow them to do, reset their own vm password?

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP

 

[Bas1234]

Every users voicemail password.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[tlpeter]

That is the one i made indeed.
I have a link for you.

http://www.xs4all.nl/~ista/ipoffice/Change_Voicemail_Code.zip

When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[Bas1234]

Have one of my stars tlpeter, missed your post on the module.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[tlpeter]

Thanks, i posted it from my iphone and i was too lazy to post the link


When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[Montero84]

Hello Again,

I am not sure if I should create a new thread, but I will try posting this here... I was able to reset the password with no problem... everything was working fine until today, the user was not able to login until I reseted the password again... I was not told if the user forgot the code or what but I am guessing that was the case... otherwise, in CM I can check if the voicemail box is locked out.. can I check that in the IPO? if so.. how do I check that? Thanks!

 

[tlpeter]

When you have voicemail pro then yes you can.
I am not sure if this shown by default but that is no fun.

Built your own leave mail action.

Then use a genenric action and play a greeting for the password and save it with $SAV

Then use a "test variable" and put the voicemail code in the specific field.

The $sav is where it is test against.

If true then they go to there mailbox and false can be a send mail action or something else.


When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.