I'd like to find out how to change the outgoing caller ID number sent from each station. Currently anyone calling from our PRI get our main billing number so anyone returning calls just call back to the main switchboard. I'd like this to either:
1) show the actuall DID of the caller or
2) break it up to the deparments to narrow down the source of the caller
in LD 21 i found our mail billing number:
REQ: prt
TYPE: ani
TYPE ANI_DATA
CUST 0
TYPE ANI_DATA
CUST 00
ANAT 968
ANLD 5585
M911_PANI NO
Just need some guidance on where to start. In other systems i've worked on, there was a CLID field i could set for each station that didn't want the main billing number displayed.
1) show the actuall DID of the caller or
2) break it up to the deparments to narrow down the source of the caller
in LD 21 i found our mail billing number:
REQ: prt
TYPE: ani
TYPE ANI_DATA
CUST 0
TYPE ANI_DATA
CUST 00
ANAT 968
ANLD 5585
M911_PANI NO
Just need some guidance on where to start. In other systems i've worked on, there was a CLID field i could set for each station that didn't want the main billing number displayed.