Usually people prefer one method over the other. Whichever one you are most comfortable with - stick to that. There aren't very many things that cannot be done in Element Manager anymore.
I always tell people the actual overlay that is doing the work. This is to empower them to refer to the books. You can't look up CHG or KEY in LD 20. Digital phones are changed in LD 11
Thanks GHTROUT. Good advice. I am a 54 year old NEC guy trying to learn Nortel. Right now it seems cruel and unusual punishment but everday I learn something and am better off than yesterday.
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