Hello everyone, I have a Nortel M7310 and I am looking to change the auto attendants recording menu. I have been able to play around with the phone enough to change the company greeting, but if someone calls in and no one picks up, it plays the company greeting followed by the auto attendant menu (press 1 for this, 2 for that etc...). The old menu is no longer valid, and I need to change that recording. Any idea how I do that? Someone suggested disabling the CCR tree first, then making the changes, but I do not know what to do to change the menu once I have it disabled.
Is there anyway to simply disable the auto attendant, and just have the company greeting play before it goes to a general voice mail box? My company only has 3 people that regularly use the phone, and I'm the only one that would ever need to check messages really. Any help would be greatly appreciated, as I don't really know much about this phone beyond what I read here.
Is there anyway to simply disable the auto attendant, and just have the company greeting play before it goes to a general voice mail box? My company only has 3 people that regularly use the phone, and I'm the only one that would ever need to check messages really. Any help would be greatly appreciated, as I don't really know much about this phone beyond what I read here.
