How to certify as Phone technician?

[QUADPUMP]

What's the easiest way to get trained/ certified as a phone tech working with panasonic equipment?

Is there home study available? or good books?

I understand the very basics of phone lines/jack and have been doing it for 3 months.

I am not working for a phone service company now, I assume that's the easiest for accessing trainings?

How about any other systems? Is one more popular than the rest? Avaya, NEC ?, etc .

Thank you in advance.

 

[mrpeabody]

Sorry Quadpump! You have to be working for an Authorized Panasonic Dealer to be eligible for a class. The Dealer also has to pay for you to go, making it likely only for technicians with tenure to attend. Your best bet is to start as a cable-puller at a interconnect, be patient and ask questions. Most everybody starts out the same, its like most other careers. And don't forget there are other brands besides Panasonic.

 

[MattWray]

Avaya and Nortel are really the most popular from my dealings. Avaya has online courses you can take, whether a Dealer or not, check out

http://www.avaya.com/learning

Be prepared, they are Expensive!

Good Luck,

Thanks,

Matt Wray
MCSE, MCSA, MCP, CCNA

http://www.sss-steel.com

http://www.total-tec.com

 

[phones001]

Panasonic has some home study guides that allow you to learn about the analog KX-TA line of systems they sell. Try asking the place you buy your equipment from or call valley at 888-201-4030 and ask for the self study guide.

 

[QUADPUMP]

Thank you. will follow up on it.

 

[Callwise]

THE BEST WAY TO GAIN KNOWLEDGE ON PHONE SYSTEMS IS TO LOOK FOR OLD PBX / KEY SYSTEMS AND PLAY WITH THEM.