We are using NEC SL 1000 PBX system, the IVR already setup now we want to call forward to external mobile number .I.e when outside person call first it will listen IVR greeting then he will press corresponding number, so when he press number his call should to forward to mobile number . I attached the screen shot of which setting i already did, but when caller press number it call goes to extension rather than to forward to external mobile number
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How to call forward to mobile number via IVR menu NEC SL 1000
- Thread starter wiki0345
- Start date
You need to create a virtual extension. Set it up to call forward all to the external number. In the menu, set a dial action to the new virtual. This will tie up two lines for the entirety of the conversation. Call quality is not always great with POTS lines.