How to call forward in 500 type? 2

[tyro03]

Hi everyone, I have this problem with the 500 type telephone, I don´t know how to habilitate the call forward feature. When in the LD 10, you use CHG, and then I put in FTR CFW 16, but don´t let me write the DN after the 16, then I read in a internet page, that the telephone is ready to make call forward, the rest of the steps are:

1.- Lift the handset and listen for dial tone.
2.- Dial the call forward activation flexible feature code(#9) and then dial the number you would like your calls forward too.
3.- Hang up

It was an example for INTERNAL CALL FORWARDING, but I´m not sure if I can use the "#9" to Call Forward All Calls, or what about the SPRE code, what is that. Can you give me more information about this term, or where can I get information about Flexible Codes, and what are they usefull for.

Here is a post of the programation of the telephone:

DES JVELAS
TN 026 0 00 15
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 4568 0 MARP
AST NO
IAPG 0
HUNT
TGAR 0
LDN NO
NCOS 0
SGRP 0
RNPG 2
LNRS 16
XLST
SCI 0
SCPW
SFLT NO
CAC_MFC 0
CLS TLD DTN FBD XFA WTA THFD FNA HTD ONS
LPR XRA CWD SWD PUA MWD RMMD SMWD LPD XHD SLKD CCSD LNA TVD
CFTD SFD MRD C6A CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUA DPUA CFXA ARHA OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA UDI RCC HBTD IRGD IAMD DDGA NAMA MIND
NRWD NRCD NROD SPKD CRD PRSD MCRD
EXR0 SHL SMSD ABDD CFHD DNDY DNO3
CWND USRD CCBD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR CFW 16
FTR PHD
FTR FDN 0
FTR RDL 16
DATE 25 AUG 2003


Thanks in advance.

 

[cmawbey]

Here's SPRE info

Feature Activation Codes

Introduction

Extension features of the Meridian system can help extension users save time and effort, making their working day more efficient.
Features are activated and deactivated by keying codes into the telephone set and, in the case of digital sets, by pressing keys for certain features. There are two methods of invoking features, namely Special Prefix (SPRE) code working and Flexible Feature Code (FFC) working.



Flexible Feature Code (FFC) Working

Flexible Feature Code working allows the System Administrator to assign their own codes to chosen features. This allows each Meridian 1 to be tailored to a logical pattern of codes to suit each company or to retain the same feature codes as those used on their previous telephone system. Flexible Feature Codes are set and printed through Program 57.

The Option 11 default Flexible Feature Codes are given in the table below:-









Flexible

Feature

Code

Authorisation code
*21

Make Set Busy (500) [Deny]
#62

Automatic set relocation
*90

Malicious Call Trace
*28

Automatic set removal
*92

Night Service pick-up
*8

Automatic Wake-up
*40

Override
*26

Automatic Wake-up (Cancel)
*41

Permanent Hold
#55

Automatic Wake-up (Verify)
*42

Pick-up, Call
**0

Call Forward all calls
#1

Pick-up, Directed
*09

Call Forward all calls (Cancel)
#1

Pick-up, Group
*00

Call Forward Destination Deactivation
*29

Remote Call Forward
*56

Call Forward/HUNT override via FFC
*27

Ring again
#31

Call Park
#51

Ring again (Cancel)
#32

Call Park Retrieve
#52

Set based Administration - Installer
*96

Cancel Remote Call Forward
*57

Set based Administration - User
*97

Charge Account
#56

Speed Call, Erase entry
#34

Electronic Lock (Off)
*59

Speed Call, Controller Code
#33

Electronic Lock (On)
*58

Speed Call, User Code
#23

Group Hunt - Opt in
#58

System Speed Call, User Code
*3

Group Hunt - Opt out
#59

Station control password change
*98

Internal call forward
#67

Store called number
*24

Internal call forward (Cancel)
#68

Stored number, Re-dial
*25

Last Number Re-dial
*44

Trunk Maintenance
*91

Maintenance access for telephone
*93

Trunk verify code
*95

Make Set Busy (500) [Allow]
#61

User Selectable Call Redirection
#69






SPRE Code Working

This method of working is not very common. These codes are used by extension users without multi frequency tone key phones.

SPRE code working consist of two parts:-

SPRE code followed by Fixed Feature Code

The SPRE code tells the system that a feature is about to be activated or deactivated and the Fixed Feature Code identifies the particular feature.

The SPRE code can be changed to be any value (maximum 4 digits) so long as it doesn't clash with the extension number range or access codes for routes. The Option 11 system default SPRE code is 12.

The Fixed Feature Codes however cannot be changed. Common codes are below:-



Fixed Feature Code

Ring Again
1

Cancel Ring Again
2

Answer Call Pickup
3

Answer Group Pickup
94

Directed (DN) Pickup
95

Authorisation Code
6

Call Park
71

Retrieve Parked Call
72

Dial System Speed Call
73

Store Speed Call (personal)
75

Dial Speed Call (personal)
76

Dial Speed Call (system)
73

Call Forward all Calls
74

Call Forward All Calls (cancel)
74

Hold (Permanent)
77

Store Number for Redial
78

Dial Stored Number Redial
79

Last Number Redial
89

Night Service Pickup
4

Charge Account
5

Automatic Set Relocation
81

Internal Call Forward
9914

Internal Call Forward (Cancel)
9914

Malicious Call Trace
83

User Selectable Call Redirection
9915




Activating Features From Digital Sets

With digital sets some features must be assigned to a programmable key whereas other features can be invoked either by dialing a feature code or be assigned to
a key.

The following features if used must be assigned to a programmable key
for activation:-

Call Forward All Calls
Ring Again
Stored Number Redial
Last Number Redial
Speed Call User and Controller
System Speed Call Controller
Six Party Conference
Call Transfer
Call Park (Activation)
Call Waiting
The following features may be assigned to a key or invoked using the relevant feature code :-

Call Park (retrieve)
System Speed Call User
Call Pickup
Charge Account
User Selectable Call Redirection


Listing all the Flexible Feature Codes on your System

You can print out the current code for all FFCs on your system using Program 57.

LD 57
Load Program 57.

REQ PRT
TYPE FFC Flexible Feature Code
CUST 0 Set to 0 unless using the multi-customer feature.
CODE ALL List every code.

The system responds by printing all FFCs, and a typical printout is shown below.

CUST 00

FFCT YES

ASRC *90

AUTH *21

AWUA *40

AWUD *41

AWUV *42

CDRC #56

CFWA #1

CFWD #1

CFWV

COND

CPAC *52

CPRK *51

C6DS

DEAF

DPVS

ELKA *58

ELKD *59

PLDN 2090

USE GPHT

LSNO 59

HTYP RRB

CFWI NO

MQUE 0

2000

GRPF

HOLD #55

CFHO

IMS

MNTC *93

MTRC *28

OVRD *26

RPAX

RPAN

ITXX

PUDN *09

PUGR *00

PURN **0

RCFA *56

RCFD *57

RCFV

RDLN *44

RDNE

RDSN *25

RDST *24

RGAA #31

RGAD #32

RGAV

RMST

SCPC *98

SPCC #33

SPCE #34

SPCU #23

SSPU *3

TFAS *8

TRMD

TRVS *95

USTA

LILO

NRDY

GHTA #58

GHTD #59

SADS

SAEN

SALK

SAUN

ATDA

ATDD

CWGA

CWGD

MSBA #61

MSBD #62

MWUA

MWRA

MWUD

AREM *92

ADMN *91

ICFA #67

ICFD #68

ICFV

USCR #69

INST *96

USER *97

BNRA

BNRD

CCFA

CCFD

OCBA

OCBD

OCBV

CFDD *29



Listing a Particular Flexible Feature Code

You can identify the code for a particular feature by using the Program 57.

The following example shows how to print the Flexible Feature Code associated with the "Ring Again Activation (RGAA)" feature.

LD 57
Load Program 57.

REQ PRT
TYPE FFC Flexible Feature Code
CUST 0 Set to 0 unless using the multi-customer feature.
CODE RGAA Ring Again Activation.

The system responds with:-

CUST 00
FFCT YES Flexible Feature Confirmation Tone
RGAA #31 .
CODE Carriage return back to the REQ prompt

Adding a New Flexible Feature Code

A code for any FFC can be added using Program 57.

The following example shows a new "Ring Again Activation Code (RGAA)" of #66 being added.

LD 57
Load Program 57.

REQ CHG Change
TYPE FFC Flexible Feature Code
CUST 0
FFCT
CODE RGAA
RGAA #66
RGAA Carriage return back to the REQ prompt
CODE

Deleting a Flexible Feature Code

Use Program 57 to delete an FFC.

The following example shows a "Ring Again Activation Code (RGAA)" of #31
being deleted:-

LD 57
Load Program 57.

REQ OUT Delete a code
TYPE FFC
CUST 0
ALL No
CODE RGAA
RGAA #31
RGAA Carriage return back to the REQ prompt

Changing a Flexible Feature Code

To change an FFC delete the existing code and then add the new code.

there ya go !!







Colin

 

[cmawbey]

from memory i think it's

#1 then enter the dn

#1 to cancel fwd

Colin

 

[JKSim]

Did this fix your problem? If not you may be using NAR/BARS for Class of Service controll. If this is the case you will have to change the NCOS setting to allow the phone to forward to outside the local network.

 

[telepath]

Both answers are kind of right, in a 500 set You can't call forward it (CFW) from the admin terminal only digital sets can, so the procedure You found (offhook-SPRE-Call FWD DN-onhook) is correct but your SPRE is not #9
so as cmawbey said to know what your SPRE is use this:
LD 57
REQ PRT  
TYPE FFC
CUST  0
CODE CFWA

it might be #1 but it changes depending on your system (my option 71 uses #74)

 

[LACITYTech]

If your Phone has a "NCOS 0" I doubt you can dial anthing but a in house switch number.

Good Luck

LACITY-Tech