How to Block Supervisor A observe Supervisor B agents

[CSkabul]

Question:

How to Block Supervisor A observeing Supervisor B agents, Is any work around,

Both Supervisor are in different ACD group

 

[JTDubai]

Hi,

I could not find this for the other supervisor's agents.

But you can do it for the supervisor only.
Try CLS DOS in the supervisory set.
(DOS) ACD Supervisory Set Denied observation of other
supervisory sets

JT