Jun 30, 2010 #1 CSkabul Vendor May 12, 2008 81 IN Question: How to Block Supervisor A observeing Supervisor B agents, Is any work around, Both Supervisor are in different ACD group
Question: How to Block Supervisor A observeing Supervisor B agents, Is any work around, Both Supervisor are in different ACD group
Jun 30, 2010 #2 JTDubai Technical User Jun 14, 2009 52 QA Hi, I could not find this for the other supervisor's agents. But you can do it for the supervisor only. Try CLS DOS in the supervisory set. (DOS) ACD Supervisory Set Denied observation of other supervisory sets JT Upvote 0 Downvote
Hi, I could not find this for the other supervisor's agents. But you can do it for the supervisor only. Try CLS DOS in the supervisory set. (DOS) ACD Supervisory Set Denied observation of other supervisory sets JT