To help illustrate what my question is i will give an example.
An office has 3 Departments, each has its own extension number ie(Department 1: 222, Department 2: 226: Department 3: 228)
When the Business's main phone number is dialed, the welcome message is played "welcome to XYZ, press 1 to connect to admin, press 2 to connect to sales, press 3 to connect to security".
The question is how can we assign 1 to connect to extension 222, 2 to 226, and 3 to 228?
Also what feature is this called?
System is Mitel 3300
Phones Mitel 5324 IP
Any clarification will be appreciated.
An office has 3 Departments, each has its own extension number ie(Department 1: 222, Department 2: 226: Department 3: 228)
When the Business's main phone number is dialed, the welcome message is played "welcome to XYZ, press 1 to connect to admin, press 2 to connect to sales, press 3 to connect to security".
The question is how can we assign 1 to connect to extension 222, 2 to 226, and 3 to 228?
Also what feature is this called?
System is Mitel 3300
Phones Mitel 5324 IP
Any clarification will be appreciated.