ErrorMagnet
Technical User
Help!
I simply can't find a way neither to import, nor to add manually, external contacts into an Attendant Console Enterprise Edition Directory.
User doc clearly says that the Attendant Console Directory can include both internal and external contacts, however in my case with the Enterprise Edition 9.x, configuring directory syncronization is limited to the CUCM directory only.
So far I've found no Add Contact feature in CUAC EE, and adding the contacts as users in CUCM will probably eat big amounts of licences.
Have i missed something here, or do this product have a serious lack of functionality?
I simply can't find a way neither to import, nor to add manually, external contacts into an Attendant Console Enterprise Edition Directory.
User doc clearly says that the Attendant Console Directory can include both internal and external contacts, however in my case with the Enterprise Edition 9.x, configuring directory syncronization is limited to the CUCM directory only.
So far I've found no Add Contact feature in CUAC EE, and adding the contacts as users in CUCM will probably eat big amounts of licences.
Have i missed something here, or do this product have a serious lack of functionality?