How do you restrict call transfers so that they go to..

[mikenificent1]

to the Attendant (console) on a per phone basis?

 

[mabsar]

your qusetion is not very clear!

 

[mikenificent1]

Ok. How do you restrict a phone (just 1) so that any call that is transferred goes to the attendant? thanks.

 

[acewarlock]

are you trying to stop this phone from transfering any calls?

What model of phone?

Can this phone make LD calls?

Can this phone make local calls?

 

[mabsar]

Still not clear! are trying to stop the extension to transfer the call or you want that any one transfering the call to that extension goes to operator?

 

[mikenificent1]

Ace:

>are you trying to stop this phone from transfering any >calls?

Yes

>What model of phone?

3903

>Can this phone make LD calls?

yes

>Can this phone make local calls?

Yes

I want to know this so that I can restrict a phone in this manner but at the same time I'm trying to troubleshoot a phone that is having this problem (i.e. all calls are transfering to the attendant).

thanks

 

[acewarlock]

Print the TNB of this phone.

 

[kristiandg]

You can restrict a phone from initiating a transfer in 2 ways. XFD (XFer Denied) which is just a flat-out block (you get reorder tone if you try) and XFR (XFer Restricted), which sends the call to the operator if you try to transfer.

However, I belive these CLS options are only available on analog phones...

Hope this helps...

Kris