Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

How do you define/chang the operator extension in Audix

Status
Not open for further replies.

Terry206

Vendor
Apr 27, 2004
14
US
I have a Defininty G3 V8i with an Audix slim. The Audix version is DEFINITY(R) AUDIX(R) System R4.0. I have 2 Attendant consoles in a campus environment and the building that has Attendant console 1 is being vacated temporarily. I have adjusted coverage paths and hunt groups so they don't reference the extension number of console 1 but some calls are still ringing there. My thoughts are that maybe they are coming from the Audix somehow. Where do I define what extension the operator is in the Audix when you zero out of a mailbox?
 
in intuity audix it is on the first page of ch su xxxxx. It is the covering extension
 
Or to change it globally it's under change system features.
 
Thanks Letman, I surfed the mailboxes and there was nothing in that field. I wasn't sure if that was it or not. Thanks Siforcum, I totaly overlooked that field. It was at the bottom of page 3.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top