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How do you create a phone that forwards to voice mail with no rings

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BStephens

MIS
Jun 20, 2005
35
US
I have an 61C with 4.5 and AVST CallXpress. I need to create a dn that people can call internally that when dialed goes right to voice mail to play an announcement. I have the CallXpress part set up, but can't figure out how to make the calls go to it. It does not have to be a physical phone.
 
Thank you. How do I create the phantom TN on the switch?
 
i would use an ACD....

LD 23
req new
type acd
acdn xxxx ( new DN number )
mwa yes
maxp 1
ncfw yyyy ( voice mail access DN )
 
also you will need to build a mail box using the same number as your new acd DN
 
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