How do you confiure CS1000 to use Force Agent Logout and Change Agent State in AACC R6.4?
Avaya Aura® Contact Center Release 6.4 has a new feature called Force Agent Logout and Change Agent State in their Realtime displays.
What configuration is required to make this work with a CS1000 Release 7.5 system?
Avaya Aura® Contact Center Release 6.4 has a new feature called Force Agent Logout and Change Agent State in their Realtime displays.
What configuration is required to make this work with a CS1000 Release 7.5 system?