Hey everyone,
My first thread in this site. I need some assistance:
I have a Nortel Meridian phone system. The Director of Inside Sales requested that he can join/listen in on a existing phone conversation of his account executives that are speaking with customers. Does anyone know how to set this up? My plan was to setup another phone for the director and have all of his staff's extensions programmed to it. So KEY 00, KEY 01, KEY 02....etc has each extension. When I set it up, the director can see who's using the phone and who's off, but is unable to listen in. Please help.
An alternative was to purchase a PLANTRONICS headset, amplifier, and y cord combo and it will work, but for each station it will average $175.
Your help is much appreciated. THANKS!
My first thread in this site. I need some assistance:
I have a Nortel Meridian phone system. The Director of Inside Sales requested that he can join/listen in on a existing phone conversation of his account executives that are speaking with customers. Does anyone know how to set this up? My plan was to setup another phone for the director and have all of his staff's extensions programmed to it. So KEY 00, KEY 01, KEY 02....etc has each extension. When I set it up, the director can see who's using the phone and who's off, but is unable to listen in. Please help.
An alternative was to purchase a PLANTRONICS headset, amplifier, and y cord combo and it will work, but for each station it will average $175.
Your help is much appreciated. THANKS!