How do you adjust the inter-digit timeout on one specific DN?

[GuardguyMO]

I am having issues with a 14 second delay before receiving the handshake screamer for one particular DN/fax number (DID) that is associated to my fax server (new install). I have a 500 block of DID's that this number is part of, but this particular number is also pointed to our Cisco Gateway. This number goes through CDP as a DSC and then a DMI conversion changing it from a 4-digit number to a 5-digit number that then points to the Cisco Gateway. Our network guys are saying that it is not an issue with the dial-peer on the GW. The fax server vendor says it is an issue with the telco. The telco says it a problem with the number, but since the number is part of a DID block and no other numbers experience this I am thinking that it may have something to do with the DMI conversion. Our DID block points to a pair of PRI's that connect to my 81c.

Is there an adjust that I can make to shorten the inter-digit timeout on this one number only? I have tried changing the FLEN which is currently set to a 4 to 5 and back again, but this did not make any difference.

 

[KCFLHRC]

My only thought that may help you is instead of doing a DMI conversion. Maybe try doing it as an IDC table. I really don't think the problem is in the PBX but the only real way to test it is if you have an ISDN Test Set so you can emulate the PBX. Not many people have those though. Not sure why the Telco is saying it is a number problem, that doesn't make any sense. They are outpulsing 4 digits and that should be the end of their involvement.