Firstly, is your modem installed correctly, and does it work under normal circumstances? When you install RAS, you need to specify the modem. Make sure RAS is configured to Receive Calls Only or Dial Out and Receive Calls. There can be quite a few things you need to look at, but first verify that your modem is indeed working correctly (try plugging a telephone into it), and that all your RAS configs are set correctly.
the modem is connecting to the internet internally no problems each user can log on locally its only when the user tries to dial in that the modem refuses to answer (or the server I think) the modem lights up as if its getting the call but the server doesnt pick up RAS is set to Dial out & receive, so i cant think of anything else
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