Alright alittle layout of what's going on...
Really need help with this one. One of the VPs Inbox for Outlook has something wrong with it. She is missing folders from her Outlook today mailbox file. There are whole folders that are missing, and some folders that had things in them that are in a folder tree under Deleted items. Only one out of 5 folders has a single file in them, which she states is definitely not how it was. Today is the first day she noticed the change.
The only thing that has happened lately is that I deleted her user profile on her PC because she was having problems with the computer about a week or two ago. But I have done that for many people, and all the folders and email stored in Outlook are out on the server, so this should have no affect on this and never has. Please tell me there was nothing I deleted that she needed... she has W2K, and I know there are archive files in the Application data folder under the Documents and Settings folder.
We do a full backup of our servers every Monday, and an incremental every weekday with ARCserve2000. What I want to do is find her Inbox file on the Exchange backup and see if I can import that file into her existing mailbox. Please, if you have any idea on how to locate this file, let me know. I am going to look around the exchange server and see if I can find anything.
HELP! Thank you!
Really need help with this one. One of the VPs Inbox for Outlook has something wrong with it. She is missing folders from her Outlook today mailbox file. There are whole folders that are missing, and some folders that had things in them that are in a folder tree under Deleted items. Only one out of 5 folders has a single file in them, which she states is definitely not how it was. Today is the first day she noticed the change.
The only thing that has happened lately is that I deleted her user profile on her PC because she was having problems with the computer about a week or two ago. But I have done that for many people, and all the folders and email stored in Outlook are out on the server, so this should have no affect on this and never has. Please tell me there was nothing I deleted that she needed... she has W2K, and I know there are archive files in the Application data folder under the Documents and Settings folder.
We do a full backup of our servers every Monday, and an incremental every weekday with ARCserve2000. What I want to do is find her Inbox file on the Exchange backup and see if I can import that file into her existing mailbox. Please, if you have any idea on how to locate this file, let me know. I am going to look around the exchange server and see if I can find anything.
HELP! Thank you!