there is a feature access code that will enable station id. it's not enabled by default. somone would have to look at the feature access codes and tell you.
If you can't call station to station, then the phone is probably cross-connected to a port on the PBX, but was never given an extension. Without an extension, the phone won't be able to do much. You'll need your PBX support person to give those phones extensions.
Here is a quick test. On the phone that is not assigned an extension dial the attendant. The attendant display will read TTI port 01d1204. The 01d1204 is the port on the switch that the telephone is attached to.
On our G3rV11, we use the feature access code per:
Self Station Display Activation: #7 ....when performed on a digital with display, the extension and port will show. This does not work on analog.
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