Hello,
I have a Dell Inspiron laptop which, I've been told, has spyware/malware on it. I rang up Dell and they told me the only way to remove it is to re-format my laptop. They told me that if I let them do it then it will cost quite a lot to fix it, so the person on the phone told me to look it up on the net. I've tried searching but I'm not sure if I've found the right solution as I keep finding different answers.
I have been told to try a format command which is:
format/p
Is this correct? Please can somebody help me?
Thanks in advance
I have a Dell Inspiron laptop which, I've been told, has spyware/malware on it. I rang up Dell and they told me the only way to remove it is to re-format my laptop. They told me that if I let them do it then it will cost quite a lot to fix it, so the person on the phone told me to look it up on the net. I've tried searching but I'm not sure if I've found the right solution as I keep finding different answers.
I have been told to try a format command which is:
format/p
Is this correct? Please can somebody help me?
Thanks in advance