How do I become a Telcom Expert?

[lewisa97]

I hope this question is not too general. I'm a PC guy and I've just inherited the phone system responsibilities. I need to start from the ground up and learn everything I can.
What are my options, Vendor training, books, local colleges?
Any help would be greatly appreciated.

 

[avayaman]

What sort of phone system is it and where are you located? You can try putting an ad out for retired phone guys who have a lot of knowledge on the particular system.

Paul Beddows
Avaya Implementation
Telus
Vancouver, Canada
E-mail via

http://www.vancouver.hm/email.html

 

[SF0751]

Without knowing any specifics about the phone system you have, I would suggest that you start with your vendor. Most will have a wealth of information on their website, and will offer vendor-specific training.

Susan
[sup]Don't part with your illusions. When they are gone you may still exist, but you have ceased to live. - Mark Twain[/sup]

 

[skip555]

check out the BICSI website for books and training

http://www.bicsi.org/

 

[buitenhek]

Dear Lewis,
You found the best site for any telecom info, tek-tips!

Ask specific questions here and at Cabling.

There are also a few free magazines that are the "best in field":

http://www.cabling-design.com

http://cim.pennwellnet.com/home.cfm

http://www.cablingbusiness.com

http://www.comnews.com

Regards,
Peter Buitenhek

 

[lewisa97]

Thanks for the great input, I'll look into all of these ideas