Avaya Merlin Magix 3. i am being told that outposting DTMF signal on this system may not be possible,this is the same signal that recognisis foreign voicemail systems on an analog system.i need the pbx to outpost DTMF signal ,put out this signal to make a fax server work with the phone system.the phone line is a pri line.
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how can you outpost DTMF on avaya merlin magix 3.system 2
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TouchToneTommy
Vendor
Put the fax server ports in a calling group, and set the group type as Integrated VMI. This will send DTMF "mode codes", intended for a voicemail unit, to the fax server ports. You will then need to figure out what the different mode codes are, and program the fax server what to do with them.
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TouchToneTommy
Vendor
OK, so how are you doing it?
Lets say you're using Calling Group 771. Set it up as Integrated VMI, Linear Hunt, receiver for coverage group 29.
Renumber an adjunct to whatever your incoming fax number is going to be, add it to coverage group 29.
Incoming call is directed to the adjunct, covers to "voicemail", the fax server port answers the call, and receives mode codes from the Magix, indicating the original extension number.
Lets say you're using Calling Group 771. Set it up as Integrated VMI, Linear Hunt, receiver for coverage group 29.
Renumber an adjunct to whatever your incoming fax number is going to be, add it to coverage group 29.
Incoming call is directed to the adjunct, covers to "voicemail", the fax server port answers the call, and receives mode codes from the Magix, indicating the original extension number.
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dagwoodsystems
Programmer
This project sounds a whole bunch like ones I've done before, but your technical language may be a bit off. Lemme give it a go like this:
The Legend/Magix/System 25...whatever...will outpulse DTMF digits (actually "senderize" them, a.k.a. send with the appropriate make/break tones and spaces). But I dare say that outpulsing digits is not your problem, but it is rather receiving them properly.
Issues with fax-to-extension usually occurs because the fax/server doesn't properly discard the prefix mode codes that identifies the intended extension. TouchToneTommy revealed that inbound calls that first filter through a "Integrated VMI" Calling Group have the unique property of presenting [digital or analog] digits in an AUDIBLE fashion to any old-school board that wants to receive touchtone digits.
The people on this board could write a "to do" list for you if we had just a smidge more information about the project. Please post back as I think we can make a love connection.
Tim Alberstein
The Legend/Magix/System 25...whatever...will outpulse DTMF digits (actually "senderize" them, a.k.a. send with the appropriate make/break tones and spaces). But I dare say that outpulsing digits is not your problem, but it is rather receiving them properly.
Issues with fax-to-extension usually occurs because the fax/server doesn't properly discard the prefix mode codes that identifies the intended extension. TouchToneTommy revealed that inbound calls that first filter through a "Integrated VMI" Calling Group have the unique property of presenting [digital or analog] digits in an AUDIBLE fashion to any old-school board that wants to receive touchtone digits.
The people on this board could write a "to do" list for you if we had just a smidge more information about the project. Please post back as I think we can make a love connection.
Tim Alberstein
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i do want to thank all of you ,i was told DTMF signal was not posible well it is with the instructions you guys gave,i have done all of the above ,here is the problem the dtmf signal is showing as follows #01#810## or #01#809## ,when i made additional changes suggested by Tim Alberstein i got #01#809#6A .i thought this was happening because the fax server might be not set up to receive 10 digits .i changed the fax server to receive 20 digits .i dont know why the fax extentions are not being picked up.809 and 810 are trunk lines.
TouchToneTommy
Vendor
Since you are getting a line number in the DTMF string, you must have your lines assigned to the Calling Group??
How are the calls arriving? On a loop start line, a DID trunk, over a T1/PRI?
You want them pointed to an extension, that covers to the calling group, so that the extension number is part of the DTMF string. Then you massage the Fax software to ignore everything except the extension number, so that it knows who the fax is intended for.
How are the calls arriving? On a loop start line, a DID trunk, over a T1/PRI?
You want them pointed to an extension, that covers to the calling group, so that the extension number is part of the DTMF string. Then you massage the Fax software to ignore everything except the extension number, so that it knows who the fax is intended for.
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