How can I tell if i have a CICS or a MICS?

[rmbbikes]

I have a customer that I can't get on site to actually look at the system. Currently they have 10 lines and 32 extensions. They want to add 2 more phones and I have a feeling they are full. From my research here I found that the max capacity for a MICS is 192 stations. How large can a CICS go? Also how can I walk the customer over the phone to get the info I need? I know how to get into programming and set up a system but the whole CICS thing and the MICS thing is throwing me.

Thanks,
Keith

 

[grey580]

well on the modular system you can just open the cover and look and it will say wether or not it's a modular system.

 

[CHADTEL]

a CICS is maxed out at 8x24.

 

[deadringer22004]

Newer systems can go to 224 stations. It's a trade off though, 12 trunks for 16 stations. The base cabinet is maxed out at 32 stations. It looks like they have a MICS with a trunk module. If they don't have a station module they would have to purchase it. For the system type they could go into Maint and get the system version.

 

[rmbbikes]

I figured it out. Thanks to those who helped out. Turns out it is a MICS and i have a 2port fiber expansion card. I need a 16 port station module and i will be all set I think.

Plug in the fiber cable and go?

KB

 

[Pats14]

The MICS weighs more!!! (sorry, I couldnt resist) CHADTEL is right though if you have any more than 24 stations its a MICS.

 

[rmbbikes]

I appreciate everyones help.

KB