How can I read the value of a Call variable

[avaya99]

I am quite new to Scripting (But I've done years of Comm manager vectoring)

In our script is the following :

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ASSIGN FALSE TO KS_KV_Teller_NeedReset
ASSIGN FALSE TO KS_KV_OfferKTO
READVAR KS_KV_Counter_Inc_Calls
ASSIGN KS_KV_Counter_Inc_Calls + 1 TO KS_KV_Counter_Inc_Calls
IF KS_KV_Counter_Inc_Calls > KS_KV_KTO_ParticipateY THEN (value=10)
ASSIGN 1 TO KS_KV_Counter_Inc_Calls
ASSIGN TRUE TO KS_KV_Counter_NeedReset
END IF
SAVEVAR
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In my opinion it says : T=T+1; if T>1 then T=1;counter_needreset=TRUE
We use this : everty 10th caller gets a survey.

If I check the value of KS_KV_Counter_Inc_Calls it is always on 1
(Scripting --> Script Var -->Integer)

so where can I check te value of an save call variable ?

(In the avaya Comm manager you would do display var)
With kind regards

Avaya99

 

[avaya99]

Of course I Ment :
In my opinion it says : T=T+1; if T>10 then T=1;counter_needreset=TRUE

 

[KillianK]

Contact Summary/Call by Call report or if you get to know the EB trace on the CCMS server

 

[effort1584]

You could use the LOG script command to store the variable value as a call or calls progresses. I would only do that in a test script, not production.

 

[avaya99]

Ok i will try that !

 

[avaya99]

I did try the call_by_call report en the contact_summary but nowhere on the reports i can detect the value of the variable !

Any other ideas ?

Thanx !

 

[KillianK]

Eb trace then