I can't have proper connection to the internet. I rarely get connected over 9600 bps..and funny thing is that 9600 bps connection is faster than the rare 12000 bps and 14400 bps connections. I have SM56 PCI Motorola modem. How can I know what is wrong? The drivers, ISP and modem properties are all fine. If it is the phone line how can i be sure of it? Don't wanna make a fool of me when i go to the phone company and later find out that the problem is some other thing.And for those with curiosity my computer and modem are just 1 year old.