How 2 send calls to cov.ans.gr to vm?

[Zu56]

Hi all,
I have G3si v12. I have a hunt group set up with cov. time table that sends calls during business hours to cover answer group. If nobody in that group answers, the phones keep ringing. Is there a way to send this call to a vm (Intuity Audix) and notify all the members of the answer group about the message?
Thank you

 

[uzumaki]

check the hunt group page 2 or 3 i think, it will allow you to transfer calls if no agents logged in to voicemail.

 

[Zu56]

I did that. It's on page 2. Message center does not allow me to select Audix and I don't know what the rest of them are(fp-mwi, mca-vm, qsig-mwi, rem-vm) and if I can use them.
The second choice on that page is LWC Reception (audix, spe)
Any idea?
Thank you

 

[LoopbackJack]

Your hunt group is using a coverage path to get to the coverage-answer group. Just add h99 as the last point of coverage in the coverage path and create a mailbox for the hunt group extension. Put a aut-msg-wt button on all the phones so they can see the message.

 

[Zu56]

Thank you. This is just what I needed.