Hosted PBX with QoS

[bwbarnes]

I am looking for a list of companies that provide a Hosted PBX solution and support QoS. This combination sadly is rare. I now work for a provider (iTEL-ip) that does both but when I was running an IT firm I found that there were very few. I will list a few that I know but I am looking for a list of others.

iTEL-ip

http://www.itel-ip.com

National QoS support, in and outbound faxing for all users, Hosted MS Exchange, remote office features, presence management. Only provider that uses Interactive Intelligence/Vonexus for features which makes them unique.

MCI Advantage

http://www.mci.com

Possibly the largest carrier in this space. National Coverage. I think they use Sylantro for features. I have heard their private circuits are expensive but I have not actually seen any pricing. They have a few big customers.

Light Edge

http://www.lightedge.com

Regional QoS Coverage, remote office features, Hosted MS Exchange (for a fee), Broadsoft features.

Qwest One Flex

http://www.qwest.com

Regional QoS coverage I think Sylantro features. I don’t know much else about them. Their sales people I have talked to when calling don’t know anything about it and wont call you back. (Still waiting for a "48 hour call back” from around Christmas.

Off the top of my head that’s what I got. If anyone else knows of another national provider thats what I am looking for, thanks.

BWB

 

[lopes1211]

Not sure what their area is but pingtone does it in the NE. If they are still around anyway. Not sure what type of benefits you are looking for but I think the lack of providers is a direct corolation to the lack of benefit, roi, and recurring costs.

-CL

 

[bwbarnes]

If you mean NE as in "Nebraska" that would be great since I am in Omaha. And yes I believe Pingtel is still around. But are you sure they do QoS meaning they will bring in your high speed internet directly from their data center? Thanks.

BWB

 

[lopes1211]

Ping Tone. NE = North East. Yes, they provide the circuit which means you can have QOS.

-CL

 

[bwbarnes]

Cool, Thanks.

BWB

 

[avayaconsultant]

Avaya now has on demand service as well. From a simple need to call center functionality they can provide it.

http://www.avaya.com/gcm/master-usa...rSubCategory:Avaya On Demand/Hosted Solutions

 

[artesian2000]

Having sold the Qwest offer I can say they do offer QoS on the hosted side. Qwest will not allow 3rd party internet connections to the platform. They require a dedicated connection to thier IQ network in order to get get hosted services.