Hosted Exchange redundancy

[technome]

Client has hosted Exchange accounts with a major hosted provider. Server goes down and the client has hit and miss mail for two weeks; the provider was not overly worried, unlike the client (so much for 99.9% uptime). A couple of days of interruption is one thing, two weeks hurts a business. What would be a practical solution (or even somewhat practical) so the client is not totally dependent on the one provider? Could be another Exchange or POP provider.

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Chernobyl disaster..a must see pictorial

http://www.kiddofspeed.com/default.htm

"Computers in the future may weigh no more than 1.5 tons."
Popular Mechanics, 1949

 

[ChrisHirst]

A failover system using MX records and clustered servers.

forum10,forum858, forum955, forum1733, forum1806


Chris.

Indifference will be the downfall of mankind, but who cares?
Time flies like an arrow, however, fruit flies like a banana.
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[goombawaho]

What happened to their service level agreement that they didn't seem too concerned about up time or getting things going again? That would concern me greatly. Maybe want to switch hosted exchange providers!!

"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.

 

[technome]

Considering mx record failover to another providers system, but not clustering. They already have clustering and that did not help.

" Maybe want to switch hosted exchange providers!! "
Number 1, a provider switch is nasty, done it a number of times. Secondly they have provided excellent service until this incident. Lastly, I do not expect any provider to do better . What got me, no sense of urgency on their part, barely any communications about the issue, an attitude of we will fix it, eventually...then again they are mail providers.


........................................
Chernobyl disaster..a must see pictorial

http://www.kiddofspeed.com/default.htm

"Computers in the future may weigh no more than 1.5 tons."
Popular Mechanics, 1949

 

[ChrisHirst]

They already have clustering and that did not help.

Obviously not 'wide' enough though. Clustering for redundancy needs to be done over two or more data centres, with independent connectivity and IP(s) to each DC, so that MX priorities have something to work with.

Chris.

Indifference will be the downfall of mankind, but who cares?
Time flies like an arrow, however, fruit flies like a banana.
Webmaster Forum

 

[technome]

"Obviously not 'wide' enough though."
Wide enough to dropout though. Anyone who runs their business primarily via the Cloud is out of their minds; they should have been in NYC just following 911 to have a taste of running a business when the Cloud disappears.


........................................
Chernobyl disaster..a must see pictorial

http://www.kiddofspeed.com/default.htm

"Computers in the future may weigh no more than 1.5 tons."
Popular Mechanics, 1949

 

[ChrisHirst]

Wide enough to dropout though

It "dropped out" because I am assuming the servers were being 'clustered' with one provider.

Anyone who runs their business primarily via the Cloud is out of their minds

Never mentioned "the Cloud"?

Chris.

Indifference will be the downfall of mankind, but who cares?
Time flies like an arrow, however, fruit flies like a banana.
Webmaster Forum

 

[jkolman123]

Hey Technome,

We Partner with company that layers over Exchange and offers 100% uptime in their SLA. Even if the Exchange goes down, the users can continue to send and receive emails. It doesn't matter if it's down for 1 hour, 1 day, 1 week, or 1 year it will continue to send and receive. Once the server is back up everything will update automatically. Some of the other features include archiving up to 99 years, spam filtering (white/black/grey lists), and many other features. If you would like to hear more about it or set up a demo please feel free to reach out.

Best,
Justin

 

[ChrisHirst]

@ jkolman123 Please note the text under the posting box

"Promoting, selling, recruiting, coursework and thesis posting is forbidden."

Chris.

Indifference will be the downfall of mankind, but who cares?
Time flies like an arrow, however, fruit flies like a banana.
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[jkolman123]

Thanks for the input, Chris. My intention is not to "Promote, sell, recruit, coursework and thesis post." He was asking for a solution to a problem. I merely suggested a solution. I receive zero reciprocation if he decides to use the product or not. I am here like everyone else, to discuss. My company currently uses this product and yes, we have a relationship with them as a customer. They have helped us immensely and saved us both time/money. I was unaware that making suggestions based on similar past experiences are not allowed.

Regards,
Justin

 

[ChrisHirst]

Well;

Even if the Exchange goes down, the users can continue to send and receive emails. It doesn't matter if it's down for 1 hour, 1 day, 1 week, or 1 year it will continue to send and receive. Once the server is back up everything will update automatically. Some of the other features include archiving up to 99 years, spam filtering (white/black/grey lists),

Certainly reads like a sales pitch, and given the fact that it is your very first post which makes it appear that you joined specifically to post it, gets the 'spidey senses' a little 'tingly'.

Chris.

Indifference will be the downfall of mankind, but who cares?
Time flies like an arrow, however, fruit flies like a banana.
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