Host file is not the answer

[jhala01]

I am running Networker Server 7.0 Build 322 on Windows 2000 Server, the client is running 6.1.3 on Windows 2003 Active Directory. The server is in an NT domain and the client is in a separate AD domain. I've tried upgrading the client to 7.1.2, but I am not upgrading the server because a Legato tech support person once told me if it's not broke then don't fix it. I have the host file configured on both the server and the client. DNS is configured for each. They can resolve Name/IP with ping. I can add the client on the Networker Server. I can configure the ports of the client. Firewall log traffic prove they are seeing each other. But I just can't get a back up. One weird thing in the logs is that I see the SUN RPC port 111 trying to be connect to from the client, but according to Legato documentation

http://www.legato.com/support/websupport/tech_bulletins/index.htm?includefile=388.html

the portmapper no longer uses that port.

One example, on the client, if I open the Networker User it can't find the server. I tried the -s trick in the Networker user icon properties.

Also, I ran:
save -s 'networkerserver'
NSR server ardnas: Unable to receive
save: waiting 30 seconds then retrying
save: RPC error: Unable to receive
save: Cannot open save session with ardnas

Any ideas?

It must be Active Directory, diff domain related. I tried doing a backup on a Windows 2003 server in the NT4 domain and it worked fine.

Best Regards,
John

 

[jhala01]

Do I need a domain trust relationship? I don't think so, but I'm out of answers. On the Networker server, Networker Administrator, Operations, Set Up Server, Administrator box:
user=administrator,host=server.citrix.corp

 

[jhala01]

rpcinfo -p 'networker server'
program vers proto port
100000 2 tcp 7938
100000 2 udp 7938
390113 1 tcp 7937
390103 2 tcp 7993
390109 2 tcp 7993
390110 1 tcp 7993
390103 2 udp 7949
390109 2 udp 7949
390110 1 udp 7949
390107 5 tcp 7969
390107 6 tcp 7969
390105 5 tcp 7984
390104 105 tcp 7990
rpcinfo: can't contact portmapper: Remote system error - Connection timed out

rpcinfo -p 'client'
program vers proto port
100000 2 tcp 7938
100000 2 udp 7938
390113 1 tcp 7937
program vers proto port
100000 2 tcp 7938
100000 2 udp 7938
390113 1 tcp 7937

I configured ports to
Service Ports 7937-8000
Connection Ports 10001-11001

 

[jhala01]

I lied, it was the answer.... Is there any way for the host file to get wiped out? Because I checked it three times yesterday and it was configured properly. I checked again today, and the entry for the client on the server was gone.

Oh well. Always the host file then...

Thanks