NoOneInParticular
Programmer
One of my users laptop has suddenly gone berserk, and I'm not sure how to fix it.
In MS Word for example: (does same thing in Excel, PowerPoint, etc. - EXCEPT for Outlook when deleting a message)
When the user first highlights a selection, then presses the delete key nothing happens - instead, on the WORD status bar at the bottom, a message appears: Are you sure you want to delete: Y / N.
Then if the user presses the "Y" key, it will delete. Pressing the "N" key and nothing happens.
Perhaps related to this issue, (and easier to solve!) is that fact that the "Home" key doesn't work. If the cursor is in the middle of a sentence (again in Word, for example), and he presses the End key, the cursor goes to the end of the line. If the user presses the Home key nothing happens...
Help! I've never seen this before... Any ideas or suggestions of where to look would be greatly appreciated!
(I realize I post tough problems... :-D hopefully this one is easier to solve!)
In MS Word for example: (does same thing in Excel, PowerPoint, etc. - EXCEPT for Outlook when deleting a message)
When the user first highlights a selection, then presses the delete key nothing happens - instead, on the WORD status bar at the bottom, a message appears: Are you sure you want to delete: Y / N.
Then if the user presses the "Y" key, it will delete. Pressing the "N" key and nothing happens.
Perhaps related to this issue, (and easier to solve!) is that fact that the "Home" key doesn't work. If the cursor is in the middle of a sentence (again in Word, for example), and he presses the End key, the cursor goes to the end of the line. If the user presses the Home key nothing happens...
Help! I've never seen this before... Any ideas or suggestions of where to look would be greatly appreciated!
(I realize I post tough problems... :-D hopefully this one is easier to solve!)