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Holidays and closing early

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DigitelD

Vendor
Mar 21, 2006
2,014
US
What do you guys normally do with the IPO and VM Pro with holidays and closing early? We have a Call Center hunt group that goes to VM at night and we would want this to happen if they closed early.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP
 
Give a phone a hunt group night service button with the group in question as the selected group and press it when ready.

 
Or program a extra time profile or condition in vmpro.
You are quick (good thing) because normally you get this kind of questions one day before Christmas :)


When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.
 
dont forget the default short code for those custartd who wait untill the last minute
*20*<group>#

this is why I prefer to have NS timetables associated with groups & not ICR whenever possible (atleast 98% of occasions)


I do not Have A.D.D. im just easily, Hey look a Squirrel!
 
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