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hms400 mailbox hangs up after password

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phonetech2012

Vendor
May 18, 2012
284
US
I have one staff mailbox that we cannot retrieve the messages from. When we input the mailbox password, the system just hangs up. If I put in a wrong password or a wrong extension the system lets me know, so I am pretty sure we are using the right password.
If I need to delete and add this mailbox, or reset the pin, is this easy enough to outline the steps on here so I can walk someone through it onsite?
Thank you
 
Which Callpilot are you talking about? CS1000 or CP100/150 or BCMCP



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Toronto Canada
 
Sorry mate, I missed that in your subject line.....I dont know that one.


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We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

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Toronto Canada
 
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