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Historical calls not shown in Viewer

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taunuspaul

taunuspaul

Technical User
Jul 26, 2010
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Does anyone know how I can view calls with Ciewer 7.8 that are recorded recorded prior to Viewer Installation?

Means, I have installed CSCM Recorder in Mai 2010, now the customer decided to use viewer/archiver as well.

So I installed Viewer/archiver in July. Unfortunately the Viewer shows only calls since the Viewer was installed.


Thx

Paul
 
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You can push calls to viewer directly from postgres on the cscm by inum, that will consolidate the calls to the viewer eWareCalls DB
 
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