Hi,
We have a HiPath 4000 V4 with STMI4 module used for connecting openstage 40/60/80 phones.
The problem that we face is the voice - when an IP extension user calls another person, if the 2 parties talk simultaneously, the IP phone user cannot hear anything that is said. It is readily reproducible, when we call the local announcements on the PTT like time or weather and talk. When we talk, we dot hear the announcement. We have the same problem even if we have just the telephone, the system completely isolated from the IP network. We do not have this problem with optipoint 500 phones.
The local Siemens tech says we have the latest software for the system and the STMI4 board and the openstage phones.
Has anybody any else got the same problem? Any solutions?
Regards
Sundar
We have a HiPath 4000 V4 with STMI4 module used for connecting openstage 40/60/80 phones.
The problem that we face is the voice - when an IP extension user calls another person, if the 2 parties talk simultaneously, the IP phone user cannot hear anything that is said. It is readily reproducible, when we call the local announcements on the PTT like time or weather and talk. When we talk, we dot hear the announcement. We have the same problem even if we have just the telephone, the system completely isolated from the IP network. We do not have this problem with optipoint 500 phones.
The local Siemens tech says we have the latest software for the system and the STMI4 board and the openstage phones.
Has anybody any else got the same problem? Any solutions?
Regards
Sundar